The most feature-rich marketplace software

Discover our +1700 features specifically designed and tailored to build online marketplaces

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Your own marketplace business model

Each service marketplace has different needs and the Hatch online marketplace solution is designed to fit them best.

Service-based mode

Ideal for services sold at a flat rate regardless of their duration, such as a haircut or a doctor appointment. Offerers can publish listings with multiple services within it which can be booked together. Explore this service-based live marketplace!

Time-based mode

Designed for services with a price per hour, day or night; such as consulting, car rental and Airbnb. Clients select a start-end time/date and pay based on the seller's rate. Know more about this mode with this live demo!

Seat-based mode

Perfect for experiences, group activities, lessons and events with a specific duration, time and date. Clients can select among the seller's available sessions and book seats/slots in each, such as in this live demo!

Quote request

Some tailored services require special prices. Combine any of the business modes with our quote feature to allow clients to request and receive quotes from sellers, which they can pay via credit card or wire transfer.

The tools to succeed with your marketplace business

Create the marketplace business which you envision, Hatch will support you to achieve your goals.

Custom model

Prices per hour, per day, per night, per service… Define the marketplace business model which you prefer

Monetization strategy

Fixed or variable commissions-per-transaction, user-specific fees, combined fees, fees on buyers or sellers, and more

Tailored configuration

Set up your marketplace's main parameters as you prefer, such as cancellation policies and how far in advance your users can book

No limitations

Have as many users, bookings and listings as you want. Grow your business volume without any caps or constraints

Powerful online marketplace search engine

Build your users' trust and make it simple for them to find the best services with a powerful online marketplace search engine.

Search engine

Search refinement by geolocation, prices, keywords, category, subcategory, availability, reviews or your own custom filters

Cocosearch®

Machine learning algorithm to ensure the perfect match between buyer and seller to maximize the number of completed bookings

Geofencing

Define the geographical perimeter of your marketplace to decide in which countries services can be provided

Reviews

Integrated review system for users to rate their experience, which will enrich user search and booking transparency

User profiles and listing management

Ensure a smooth user experience in your online marketplace without sacrificing technical capabilities.

Chat

Internal messaging system for users to confirm service details and chat before and after booking

User dashboard

Your users will have their own account and dashboard to manage their activity: bookings, messages, listings, payments, profile, invoices, etc.

Listing management

Sellers can manage and edit their listings to set their service’s description, price, discounts, multimedia, policies and more

Calendar management

Listings' calendars are publicly visible and can be managed by sellers through advanced calendar management tools

Calendar synchronization

Sellers can synchronize their listing’s calendar with an external calendar to keep them aligned and avoid having double-bookings

Yield management

Seasonal prices? No problem, sellers can define standard prices and also special ones per hour, per day or per night to maximize revenue

User types

Onboard all types of users and automatically adapt their accounts when they register as individuals or organizations

Always secure, always compliant

Best-in-class payment service providers and fully streamlined financial transactions to accept marketplace payments worldwide.

Escrow payments

Secure escrow payments to manage cancellations, disputes and refunds smoothly, and for you to decide when sellers are paid

Payments split and commissions

Powerful and adaptable booking flow to streamline all monetary transactions: payments split, wire transfers, fee collection, refunds, etc.

KYC

Fully integrated Know Your Customer (KYC) requirements to comply with user identity verification without hindering user experience

Invoicing

Automatically-generated invoices for all fees collected by your marketplace, which your users can easily access and download through their account's dashboard

Dare to build an international marketplace

Hatch service marketplaces are not bound by geographical borders and will allow you to go as far as your ambitions.

Multilanguage

Multiple languages to choose from for your front end and your admin back office

Multicurrency

Multicurrency capabilities for your front end and your admin back office

Time zones

Integrated user time zone management to provide services anywhere in the world

Autotranslation

Automatic translation for all user-generated content

Grow your online marketplace and visibility

Understand your target audience and its behavior to identify best practices, increase visibility and boost your online marketplace business.

Data export

Export all your users, bookings and listings data from your back office whenever you need it

Analytics

Keep an eye on your traffic and optimize your marketing strategy by integrating Google Analytics and Google Tag Manager

SEO

Optimize your SEO strategy and improve your ranking by setting your own meta titles, descriptions, tags and slugs

Social networks

Connect your marketplace with your social media profiles on Facebook, Twitter, LinkedIn, Instagram, etc.

Manage your online marketplace in 1 click

Monitor and manage the entire activity of your online marketplace through your admin back office.

Pre-moderation

Pre-moderate users and listings to decide who is active and what is published in your marketplace

Admin control

Manage users, listings, bookings, payments, messages, disputes and every other aspect of your marketplace in one single portal

KPIs dashboard

Access the KPIs dashboard in your back office to track the main indicators of your marketplace in one view

User personification

Support users without restrictions with the personification feature to log in as any user directly from your admin back office

A marketplace that reflects your brand

Design your online marketplace and personalize its look and feel to reflect your vision and brand.

Custom DNS

Define the name of your marketplace and use your own custom domain name

White label design

Personalize your logo, colors, content, images, icons, pages, etc.

Responsive web design

Your marketplace is completely responsive and can be accessed from desktop, mobile and tablet

Custom email notifications

Personalize all email notifications sent by your marketplace and decide how to communicate with your users

Personalized email address

Define your marketplace’s email address to brand all notifications sent by your marketplace

Ready to launch your marketplace?

Go live in 48 hrs. Development free

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