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The most feature-rich marketplace software
Discover our +1700 features specifically designed and tailored to build service marketplaces

Your own marketplace business model
Each service marketplace has different needs and the Hatch marketplace solution is designed to fit them best.
Custom model
Prices per hour, per day, per night, per service… Define the marketplace business model which you prefer
Monetization strategy
Fixed or variable commissions-per-transaction, user-specific fees, combined fees, fees on buyers or sellers, and more
Tailored configuration
Setup your marketplace's main parameters as you prefer, such as cancellation policies and how far in advance your users can book
No limitations
Have as many users, bookings and listings as you want. Grow your business volume without any caps or constraints
Powerful marketplace search engine
Build your users' trust and make it simple for them to find the best services with a powerful marketplace search engine.
Search engine
Search refinement by geolocation, prices, keywords, category, subcategory, availability, reviews or your own custom filters
Cocosearch®
Machine learning algorithm to ensure the perfect match between buyer and seller to maximize the number of completed bookings
Geofencing
Define the geographical perimeter of your marketplace to decide in which countries services can be provided
Reviews
Integrated review system for users to rate their experience, which will enrich user search and booking transparency
User profiles and listing management
Ensure a smooth user experience in your marketplace without sacrificing technical capabilities.
Chat
Internal messaging system for users to confirm service details and chat before and after booking
User dashboard
Your users will have their own account and dashboard to manage their activity: bookings, messages, listings, payments, profile, invoices, etc.
Listing management
Sellers can manage and edit their listings to set their service’s description, price, discounts, multimedia, policies and more
Calendar management
Listings' calendars are publicly visible and can be managed by sellers through advanced calendar management tools
Calendar synchronization
Sellers can synchronize their listing’s calendar with an external calendar to keep them aligned and avoid having double-bookings
Yield management
Seasonal prices? No problem, sellers can define standard prices and also special ones per hour, per day or per night to maximize revenue
User types
Onboard all types of users and automatically adapt their accounts when they register as individuals or organizations
Always secure, always compliant
Best-in-class payment service providers and fully streamlined financial transactions to accept marketplace payments worldwide.
Escrow payments
Secure escrow payments to manage cancellations, disputes and refunds smoothly, and for you to decide when sellers are paid
Payments split and commissions
Powerful and adaptable booking flow to streamline all monetary transactions: payments split, wire transfers, fee collection, refunds, etc.
KYC
Fully integrated Know Your Customer (KYC) requirements to comply with user identity verification without hindering user experience
Invoicing
Automatically-generated invoices for all fees collected by your marketplace, which your users can easily access and download through their account's dashboard
Dare to build an international marketplace
Hatch service marketplaces are not bound by geographical borders and will allow you to go as far as your ambitions.
Multilanguage
Multiple languages to choose from for your front end and your admin back office
Multicurrency
Multicurrency capabilities for your front end and your admin back office
Time zones
Integrated user time zone management to provide services anywhere in the world
Autotranslation
Automatic translation for all user-generated content
Grow your marketplace and gain visibility
Understand your target audience and its behavior to identify best practices, increase visibility and boost your marketplace business.
Data export
Export all your users, bookings and listings data from your back office whenever you need it
Analytics
Keep an eye on your traffic and optimize your marketing strategy by integrating Google Analytics and Google Tag Manager
SEO
Optimize your SEO strategy and improve your ranking by setting your own meta titles, descriptions, tags and slugs
Social networks
Connect your marketplace with your social media profiles on Facebook, Twitter, LinkedIn, Instagram, etc.
Manage your marketplace in one click
Monitor and manage the entire activity of your marketplace through your admin back office.
Pre-moderation
Pre-moderate users and listings to decide who is active and what is published in your marketplace
Admin control
Manage users, listings, bookings, payments, messages, disputes and every other aspect of your marketplace in one single portal
KPIs dashboard
Access the KPIs dashboard in your back office to track the main indicators of your marketplace in one view
User personification
Support users without restrictions with the personification feature to log in as any user directly from your admin back office
A marketplace that reflects your brand
Design your marketplace and personalize its look and feel to reflect your vision and brand.
Custom DNS
Define the name of your marketplace and use your own custom domain name
White label design
Personalize your logo, colors, content, images, icons, pages, etc.
Responsive web design
Your marketplace is completely responsive and can be accessed from desktop, mobile and tablet
Custom email notifications
Personalize all email notifications sent by your marketplace and decide how to communicate with your users
Personalized email address
Define your marketplace’s email address to brand all notifications sent by your marketplace
Ready to launch your marketplace?
Go live in 48 hrs. Development free
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