Create a marketplace like Treatwell

Receive your personalized marketplace in 48 hrs. Development free

Discover our Hatch SaaS solution accompanied by a dedicated marketplace expert

Why create a marketplace like Treatwell with Hatch?

At Hatch we are reinventing SaaS solutions by making the level of marketplace software and professional support which is usually limited to highly bespoke marketplaces, available to launch MVPs or new marketplace businesses like your own. Its features have been tailored to launch service marketplaces and it will deliver you with not only the essential features to create a marketplace like Treatwell, but also advanced features that will bring high added value to both you and yours users to take your project to the next level, without any coding or developments.

We will work on your platform before delivering it to you so you can start your 2-week free trial with a marketplace that is already fully operational and even personalized with your logo colors, images, content, categories, search filters and any other details which you can share with us. A Hatch expert will be assigned to your project and you will work together during every stage of your marketplace business, starting with the individual workshops and on-demand meetings to continue personalizing your marketplace and make the most of our +1700 features. Once you go live, you will continue working together on your user acquisition strategy, SEO, traffic and more to ensure your business is optimized to succeed.

Contact us to identify if Hatch is a fit for your project and start your entrepreneurial adventure in under 48hrs!

The tools for your success

Advanced features for your service marketplace

Service-based model

Treatwell, Upwork and Airbnb are all successful service marketplaces but their business models are not the same. Booking wellness and beauty services online has its own needs which your marketplace solution needs to cover. With Hatch, your sellers can create listings with multiple services within them, and each one of these services will have its own category, description, duration and price. This means that a makeup artist can offer multiple types of services which can be booked together in one single booking, and as marketplace owner you can take any commission on each completed transaction.

Disputes and cancellations

As a new online business, it is crucial for you to handle all transactions properly, and that includes potential cancellations or claims raised by users. Thanks to escrow payments, you can decide when payments will be released to sellers. With our integrated dispute management tool, you can also receive claims and handle these smoothly by simply setting the refund amounts through your admin back office. For cancellations, you can configure your own cancellation policies with their own days notice and refund percentages which will be automatically triggered by your marketplace.


Keep a tight grip on the quality of the wellness and beauty services offered in your marketplace with our pre-moderation feature. Enable it for listings or also users to be able to validate them before they are live in your marketplace. Manage their status from your back office and decide if they will be live, in review, hidden or invalidated in just a few clicks.
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Personalized marketplace

User-specific fees

As marketplace owner you will establish the fees per transaction which you will collect as part of your revenue strategy. These fees can be a percentage or a fixed amount, and they can be applied on the buyer, the seller or both. In addition to the standard fees, you can also set user-specific fees, therefore deciding if you want certain users to have higher or lower commissions, or no commissions at all. This can be a great tool to define special deals for your first sellers and encourage them to sign up with reduced fees!

100% responsive

Our web-based software is entirely responsive. We have carefully designed both desktop and mobile UI and UX to achieve a highly user-friendly booking flow, user registration process and listing publish flow; to allow your users to access your wellness and beauty marketplace from all devices.

Personalized notifications

Our Hatch marketplace solution already includes email notifications which will be automatically triggered in different situations, such as when a new user registers in your marketplace or when a new booking request is placed. These notifications are entirely customizable by you both in terms of content and the email address used, so you can manage and brand all your communication with your users.
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The Hatch Experience

Expert Hatch support

Why work on your own when you can be supported by a marketplace expert? At Hatch we are breaking the classic "self-onboarding" SaaS approach to help you maximize your time and money. An expert from our team will be assigned to your project and together you will create a marketplace like Treatwell, personalize it, push it to live and optimize it by analyzing its activity, bookings, users and every other aspect of your marketplace business.

The Hatch Experience

Our Hatch solution is built on two interrelated elements: advanced marketplace technology and personalized expert support. We will apply all our expertise and experience in the marketplace industry to your marketplace project to help your online business succeed. And if you still want to do some self-learning, you will have full access to our client resources, including the Hatch knowledge base, manuals, tutorials, articles and more.

Service marketplaces

The Hatch solution is the result of years of R&D and experience building hundreds of service marketplaces. We understand the needs of a marketplace like Treatwell and we have gone further to include advanced features to not only launch your marketplace in under 48hrs, but also deliver the necessary added value to you and your users to allow you to develop your business exponentially. While you focus on your business goals, we will take care of everything else, including updates, maintenance, hosting and improvements.
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